Customer channel preference choices can be viewed from any customer list. Like the Customer – Extended list, the Customer – Channel Preferences list is accessed by selecting from the options available from the drop-down on the list header.
The customer list can be found via Quick Search, Advanced Search or Data Explorer.
Selecting the Channel Preferences list changes the columns in the list so you can filter by Marketing Information types and by contact method types.
Use the filter button on the list header to display only those customers with specific selections.
Use the Export to Excel button at the bottom of the list to export the list.
Important: The Channel Preferences list will be enabled in your system if your organisation uses the ePermissions module.