Re-open closed week

Depending on your system set-up, once close week has been finalised, calls and/or meetings can no longer be edited. If you notice a mistake, however, the close week codes can be reset to provisional to allow changes.

Reopening a week has implications for reporting so should not be carried out unless necessary. Some systems are configured to allow you to reopen your own weeks. If not your manager or client administrator will be able to reopen your week for you.