View the data validation audit log

Your latest third-party validations can be tracked and actioned, but sometimes you’re sure you’ve made a change before and want to see what happened last time. An audit log of change requests and responses is retained within actisCRM.

  1. From the main menu click My Data and select the name of your third-party data provider from the drop-down menu
  2. Open the customer or location record
  3. Navigate to Data Validation
  4. On the list header, click the down-arrow button to show list options
  5. Tick the Show Archived Requests checkbox
  6. The list will refresh, and all validation requests and responses will become visible