The influence map has its own set of actions. From the influence map you can record named and unnamed contacts which will also be linked to the account, you can book meetings and you can add actions directly to a customer or location.
Open the account
Under the Navigation tab click Influence Mapping
Open the required diagram and click on a node to enable the Actions tab
The image below shows a customer node, but similar actions appear for locations
Open Customer: Opens the customer record
View Contact: Opens the last customer contact record
Record Contact: Opens a new contact record which will be linked to both the customer and the account
Record Future Contact: Opens a new future contact record which will be linked to both the customer and the account
Add Action: Opens a new action record which can be linked to objectives on the business plan, and will automatically include the selected customer or location on the action checklist
Export Diagram as PDF: Opens the diagram as a PDF ready for printing
Export Diagram as Image: Saves the diagram as a PNG (picture) file